Last updated: 23/01/2020
Barre Yoga ("us", "we", or "our") operates www.barreyoga.co.uk. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
When do we collect your personal info?
When you book a class.
When you create an account with us.
When you fill in a form.
When you sign up to our newsletters.
What personal information do we collect?
If you sign up to our newsletter we collect your name and email address.
When you create an account with us we will collect your name, address, and information regarding any medical issues if applicable.
If you fill in our contact form, we will collect your name, email address, phone number, subject and your message.
Anonymous data about your use of our website via cookies in your website browser. Read more about cookies below
How we use your personal information
To set up an account for you which enables you to manage your bookings and purchases online.
To process your booking requests.
To respond to your queries, feedback, refund requests and complaints as well as to record your attendance history and health issues.
We may also keep a record of any communication with you in order to inform future responses to you.
To contact you about your bookings or purchases with us.
With your consent, we may use your personal information for notifying you via email of special offers, products or services we think may be of interest for you
For internal record keeping.
To improve our products and services.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this. You can opt-out here currently available opt-outs
Who do we share your personal information with?
Barre Yoga is committed to your privacy and does NOT sell your details to any third parties for marketing purposes.
However, we do share your information with companies in the following categories as an essential part of being able to provide our services to you:
Companies that allow us to provide an email marketing service such as Mailchimp and Wix Shoutout.
Professional service providers such as Facebook, Hubspot and Wix.
Your rights and withdrawing consent
You can update your Personal Data within your account settings. Under certain circumstances you have the right to access and receive a copy of the Personal Data we hold for you, to request any changes to it and to request its permanent deletion. If you have chosen to receive marketing emails from Barre Yoga you can unsubscribe at any time using the unsubscribe link supplied on the email.
We utilise cookies, small text files saved by your browser when you access the website (www.bareyoga.co.uk). We use session cookies to operate the service, preference cookies to remember your chosen settings and security cookies to keep the website and your data safe.
A permanent cookie remains on your computer after your session has ended. You can delete these by following the instructions in your browser. Session cookies are temporary and are deleted once you close your web browser. You can set your browser to not accept cookies however this will affect the websites functionality and use and some features will not work properly. For example, a cookie is required on logging in to the booking system so that as you navigate through the website, the system recognises you are still logged in.
We may also use third-party cookies, such as Google advertising cookies.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
How long we retain information for?
We will retain and use your Personal Data only to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We do not knowingly collect or retain personal information on children under 13 year's old unless provided by a guardian. In the event that we discover we have unknowingly collected personal data on someone under 13 without verifiable parental consent, we will delete it as quickly as possible. Because we do not knowingly collect any personally identifiable information from children under the age of 13, we also do not knowingly distribute such information to third parties.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us.